Category: Sales

Sales performance begins with having a great sales leader. You are the leader of your business whether you operate a one-person consulting firm, a retail store with several staff or a manufacturing business employing many people. The following 10 qualities have been identified again and again as essential to successful sales in any business. Have […]

Your customers are more than just an account number. Want to stand out from the crowd? Here are 4 simple tips to create a great customer service experience for your clients. 1. Leave your office and visit customers in person Nothing can compare to face2face meetings. It may be unrealistic for some of you to […]

During the last week of May, I was hired to make a presentation for Canada Life, a large insurance company that sells living benefits. They hired me to deliver my new keynote speech, “Selling Insurance – How to Avoid Leaving Money on the Table” during their five-city, five-day road show. Living benefits are insurance products […]

Sooner or later it happens to every business owner – some customer somewhere, is going to make an unreasonable request or raise an unfair objection. How the situation is handled may well determine whether or not a client is lost. Use the following techniques to deal with this “thorny” issue while keeping the business AND […]

Many of us at one time or another, have had to step up and make that presentation to our clients, our prospects or colleagues. I know, you’d rather be six feet under than stand at the front of the room! Well, take heart – it’s not as bad as you think! Here are three simple […]

The holiday season is an especially fun time to be part of a women’s clothing store; both the clothing and the accessories magically transform from ordinary, to extra special during this season. As a store owner, you need to make the holiday shopping season fun and easy for your customers. With some simple preparation you […]