Author: Danielle Hofer,

On April 13, I joined some of the biggest names in gender diversity to speak to over 300 high school students from across SD23, including Catalyst Canada and the Minerva Foundation. So how did we all end up there? From one student, Caitlin Kingsmill, who attended the 2016 WE FOR SHE event in Vancouver and […]

You are selling  a great product or service but how good is  your customer service? Your customer care skills can bring great value and a competitive advantage to your business. Ask yourself these three questions: Do you  know  your  customer? It’s important to identify who your customers are and to understand what values they hold. […]

Lots of us Gen Y’ers are more comfortable engaging through technology than face-to-face, so the thought of walking into a room and talking to strangers can be overwhelming. Sometimes the demands of our jobs/business include attending live events, so you just have to do it!Show up I was surprised to learn about how many business […]