Author: Sandra Graham

(Photo credit: Unsplash, Sergio Souza) Modifying, improving and refining your systems is an essential practice in keeping your business running smoothly. If you’re finding that your business systems aren’t operating as well as they used to, it’s time to refine them. Perhaps you’ve grown considerably in the last year, or hired new staff. In the […]

( Photo by rawpixel on Unsplash ) Having an operations manual makes your business more scalable. Period. Simply put, you cannot step out from working in your business until you properly document how you run your business. As you transition from being solely owner-operated you should consider how you will teach your staff to greet your customers, make […]