Blog

As businesses confront increasing competition during challenging times, there seems to be a renewed interest in strategic planning. Strategic plans create a road map to determine where an organization is […]

Somewhere along the line you may have learned to believe that, as a woman, if you raise your voice an octave, or become ‘cute’ that you will magically melt the […]

Who are your number one customers? I’m talking about the fans. Those customers you love and they love you. These are the customers you want to clone and if you […]

One of the key tests of leadership is the handling of challenges and difficulties within the organization. Periods of turmoil raise the personal stress level and anxiety of all members. […]

It’s not always easy to recognize where and when changes are needed in our lives. We often don’t realize it because things change slowly and we adapt unknowingly. It begins […]

An extension to good customer service is the effective use of the phone. With email, texting and other electronic means of communication, it’s a tool than many business entrepreneurs overlook. […]

Even more than ever, especially in these economic times, connections and relationships are so important. No amount of cold calling, sales promotions, or advertising will equal the amount of business […]

Ask Mary Kay Ash or Oprah Winfrey. Or how about Meg Whitman, former CEO of eBay? Successful women know the importance of having a mentor. Choosing a mentor is one […]

In the middle of the day, when we’re just trying to get things done and keep our customers happy and our business running smoothly, it’s hard to remember to tweet […]

Many of us at one time or another, have had to step up and make that presentation to our clients, our prospects or colleagues. I know, you’d rather be six […]