Category: Marketing

You are selling  a great product or service but how good is  your customer service? Your customer care skills can bring great value and a competitive advantage to your business. […]

Lots of us Gen Y’ers are more comfortable engaging through technology than face-to-face, so the thought of walking into a room and talking to strangers can be overwhelming. Sometimes the […]

As the holiday season approaches, marketing to your existing customers is your #1 priority. Focusing on new customers needs to be secondary and only if your marketing budget allows for […]

Along with video training, I also lead a workshop on “How To Write And Deliver a 30 second Business Pitch That Will Knock The Socks Off Your Customer.” Here’s how […]

I get this question a lot and the answer is always “it depends.” The best way to share any content, no matter what media type, is to keep the original […]

Often, when women hear themselves on TV or Radio, they’re dismayed. “Does my voice really sound that high?” Yes– and no. Our own voice does sound deeper to us than […]

Whether you’re pitching to a small group or delivering a presentation to a large audience, public speaking is an important business skill. While there are many steps to delivering an […]

One of the marketing strategies that saves you time and money is to build your team of marketing champions to do the selling for you. Champions are an educated, unpaid […]

What makes you different and memorable? What makes people want to do business with you? Your hook is what will make you stand up and stand out from all the […]

You truly enjoy your business! Your clients are happy and appreciate your commitment to quality of your products or service. Your website is up and running…yet for some reason, you […]