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You are selling a great product or service but how good is your customer service? Your customer care skills can bring great value and a competitive advantage to your business. […]
Lots of us Gen Y’ers are more comfortable engaging through technology than face-to-face, so the thought of walking into a room and talking to strangers can be overwhelming. Sometimes the […]
As the holiday season approaches, marketing to your existing customers is your #1 priority. Focusing on new customers needs to be secondary and only if your marketing budget allows for […]
Along with video training, I also lead a workshop on “How To Write And Deliver a 30 second Business Pitch That Will Knock The Socks Off Your Customer.” Here’s how […]
I get this question a lot and the answer is always “it depends.” The best way to share any content, no matter what media type, is to keep the original […]
Often, when women hear themselves on TV or Radio, they’re dismayed. “Does my voice really sound that high?” Yes– and no. Our own voice does sound deeper to us than […]
Whether you’re pitching to a small group or delivering a presentation to a large audience, public speaking is an important business skill. While there are many steps to delivering an […]
One of the marketing strategies that saves you time and money is to build your team of marketing champions to do the selling for you. Champions are an educated, unpaid […]
What makes you different and memorable? What makes people want to do business with you? Your hook is what will make you stand up and stand out from all the […]
You truly enjoy your business! Your clients are happy and appreciate your commitment to quality of your products or service. Your website is up and running…yet for some reason, you […]