Category: Selling

Who are your number one customers? I’m talking about the fans. Those customers you love and they love you. These are the customers you want to clone and if you could, you’d have your laboratory up in running in a nano second. When you take a really good look at these fans, are they just […]

An extension to good customer service is the effective use of the phone. With email, texting and other electronic means of communication, it’s a tool than many business entrepreneurs overlook. Every time you make a customer service PHONE call you set yourself up for more sales and future business. Here are 7 tips and techniques […]