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From Shipping to Returns: Keys to E-Commerce Success
August 24 @ 10:30 am - 11:30 am
Shipping and delivery are extensions of your customer experience. Once a customer clicks ‘buy’, it is your job to fulfill, ship and deliver their purchase through a seamless end-to-end experience. When done right, your operations can help save you time, money and stress, and they can boost your customers’ satisfaction.
Gain insights and tips on how to streamline your operations for success. Learn how to manage orders as your business grows, packaging your product with sustainability in mind, the value of providing your customers with delivery options, and the importance of a clear returns strategy.
WHAT WILL I LEARN?
- How to manage orders as your business grows
- How to optimize operations and avoid costly pitfalls
- The importance of providing customers with delivery options
- How to manage returns and develop a return strategy to create the ideal returns experience