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How to Stay Competitive in the New Normal
July 29, 2020 @ 10:00 am - 11:00 am
Finding New Ways to Serve Customers During COVID-19
Since the beginning of the COVID-19 pandemic, the old way of doing business has been disrupted. Customers are interacting with businesses in new ways and many business owners have struggled to adapt their sales and customer service methods to keep up.
Learn about a variety of digital tools that small businesses should consider to live in the new normal. Reach consumers at home, offer pre-order/curbside pickup options, create a safe and contactless payment experience in-store, and protect your business from fraud risks resulting from this commerce evolution.
WHAT WILL I LEARN?
- Proven practices that you can adopt to stay competitive
- New ways of reaching customers and doing business in the “new normal”
- Digital and in-person ways to meet the changing needs of your customers during COVID-19
- Avoiding scams targeting small businesses