In a hyper-connected world, having a Digital Workplace plays a critical role in delivering the promise of the connected enterprise. This future is one where a flexible organizational model, culture, diverse capabilities, and an ecosystem of talented people all come together. Organizations are striving for outstanding customer/client experience, which requires continuous digital and technological advances.

Leadership and IT must respond together to these accelerating forces of disruption. Becoming “Digital” means evolving your operating model to enable a new level of client intimacy with your workforce and your business partners while respecting privacy.

Key questions that will be addressed:

• How do organizations introduce and maintain Digital Leadership?
• How does customer/client/partner experience drive continuous improvement in the Connected Enterprise?
• How will the trend of “connected to converged” enterprises impact your business

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