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Events for February 8, 2019

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8:00 am

Moments of Power in Customer Service with Dr. Mark Colgate

February 8 @ 8:00 am - 11:00 am
kelowna Yacht Club, 1370 Water Street
Kelowna, BC Canada
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In this highly engaging and interactive talk, Dr. Mark Colgate will share his research in the science of service which applies to any interaction whether it’s business‑to-business, business-to-customer or government-to-citizen. He will introduce the fundamental building blocks—the 3Rs and Moments of Power—that revolutionized the customer experience and business operations of many organizations like the Commonwealth […]

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9:30 am

Need to Know: The Essentials to Grow your Business Online

February 8 @ 9:30 am - 2:30 pm
Hervana Coworking Collective, #506-595 Howe Street
Vancouver, BC V6C 2T5 Canada
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A one day session touching on four aspects of growing your online presence. From establishing your public persona, to working with other businesses or Influencers, to driving traffic using social media, to managing your fan base and online community, this workshop will help you clarify, simplify & execute your online marketing strategy. Sessions: Creating the […]

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